frequently asked questions

Please contact us at 732-748-0845 if you cannot find an answer to your question.

Q: What is a vehicle authorization form?

A: Form authorizing vehicle removal from our facility.

Q: What is a police release form?

A: Typically from a police department authorizing removal of an impound.

Q: Can I get belongings out of my vehicle before the vehicle leaves?

A: Yes.

Q: How much will it cost to pick up my vehicle?

A: Must contact office, as we are regulated and all authorities set the pricing.

Q: Who can authorize vehicle to leave premises?

A: Registered owner only.

Q: Can someone remove the vehicle from somerset hills towing without owner knowing?

A: No.

Q: Is vehicle removal authorization written?

A: Yes.

Q: Can a customer verbally allow a vehicle to be inspected?

A: Yes.

Q: Can a registered owner of a vehicle come to our facility and pick up their vehicle?

A: Yes.

Q: Can any insurance company inspect vehicle at Somerset Hills Towing?

A: Yes, all insurance companies are allowed to inspect vehicles at all Somerset Hills Towing locations with the registered owners permission.

Q: Can I put the name of my insurance company on the authorization form to remove vehicle?

A: No, needs to be 1 of 3 options: towing company, collision center, or salvage yard.

Q: Do impounds require written police release?

A: Some are written, some are not, please call the office for information.